Who? – The Patient Participation Group (PPG) is a group of volunteers that vary in terms of age and experience. Our aim is to make sure that we, the patients of Westbury Group Practice, get the most from the service.

What? – The Westbury PPG was formed in 1998. We have a full membership group of approximately twenty-five patients. A sub-group of six to ten is elected from within that membership. We meet regularly at the White Horse Health Centre to discuss the practice and the services it offers.

Why? – Westbury Group Practice has a vast array of services available and is growing fast. It’s innovation in the area of mental healthcare has been a benchmark to other Surgeries. There is a lot to be proud of, but there is still much to do. We want to help you to understand the services that you can access and we want you give your input into the running of the practice. We are fully supported by everyone at the Practice and meet with them to make sure that we all understand the direction, issues and concerns facing the practice.

When? – The full group meets four times a year at the White Horse Health Centre. All meetings start at 18:30 unless stated otherwise. They are often attended by one GP, the Managing Partner and the Deputy Practice Manager. Meetings are open and informal with all members being encouraged to participate.

How? – Should you wish to find out more about the PPG please ask a member of the reception team for a PPG Information Booklet. Membership of the PPG is open to all patients registered at Westbury Group Practice, we always welcome new members and look forward to new ideas!

The Sub-Group

Shelagh Carpenter

Vice Chair
Diana Benham

Mike Kimmins

Sub-Group Members
Barbara Burrows
Diana Hamilton
Vivien Moore
Mary Pyne
Cass Rudin
Bill Yeadon

Meeting Dates

Tuesday, 22nd. February (AGM) – 6.30p.m. at White Horse Health Centre

Tuesday, 7th. June – 6.30p.m. at White Horse Health Centre

Tuesday, 6th. September – 6.30p.m. at White Horse Health Centre

Tuesday, 6th. December – 6.30p.m. at White Horse Health Centre

Please note: No face-to-face meetings have been held since 25th February 2020 due to the COVID-19 pandemic. It is hoped that full group meetings may be able to resume in June 2022.

Members are being kept informed of changes at WGP by means of three monthly written Updates. Any matters of concern raised by patients to members are referred to the Management Team and their answers are circulated to all members of the PPG.

At every meeting, there is a presentation on a health-related matter, an update on developments at the practice and a time for questions and answers. Please come along to meetings and help to influence the future development of the practice.

Recent Meetings

Take a look at the minutes from the most recent meetings below.

PPG Minutes 25-02-2020 (AGM)

WGP Patient Participation Group Follow-Up to the Article Written in the White Horse News

PPG surgery update June 2020

PPG surgery update September 2020

PPG surgery update December 2020

PPG surgery update Feb 2021

PPG surgery update June 2021

PPG surgery update September 2021

PPG surgery update December 2021

PPG surgery update February 2022

Patient Survey

The PPG works along side the surgery to produce a patient survey to gather feedback from patients. The results are then published on the surgery website and can be found under About Us > Practice Policies & Reports.