Bank Holiday Closure - 22/08/2017
All Westbury Group Practice Surgeries will be closed for the Bank Holiday on 28/08/2017.
Times Are Changing - 18/08/2017
“When I moved to Westbury forty five years ago, if I was ill, I was always seen by a doctor at the surgery or visited at home. Now, in 2017, there are many highly trained clinicians who support the doctors in their work. This flyer has been put together to explain the roles of those people and why you may be given an appointment with them rather than a GP.”
Shelagh Carpenter – WGP Patient Participation Group Chair
Times Are Changing
#choosewell - 11/08/2017
Westbury Group Practice are keen to educate patients about the different services available to NHS patients. By making the right choice at the right time, you can get the best possible treatment through the NHS. Please read the document below to ensure that you are making the right decision about your care.
See this link from the Wiltshire CCG for further information http://www.wiltshireccg.nhs.uk/your-health/local-health-services/choose-well.
Wiltshire POD (Prescription Ordering Direct) - 18/07/2017
We are introducing Prescription Ordering Direct (POD) for our patients, providing an easy way to order repeat prescriptions that will also help to reduce the £2.7 million wasted on unused medication in Wiltshire each year. You can call and request your prescription from the comfort of your own home, removing the need to go in to your GP Surgery or Pharmacy. Westbury Group Practice will be implementing this service on the 1st of August 2017.
Click here for more information about the POD; www.wiltshireccg.nhs.uk/your-health/local-health-services/prescription-ordering-direct
Take The Tour! - 17/07/2017
Take the virtual tour of our sites here; //www.westburygp.co.uk/page1.aspx?p=9&t=5
No Worries Clinics - 10/07/2017
Please note that there will be no No Worries clinics running on the following dates.
July - 10th, 31st.
August - 21st.
September - 4th, 18th, 22nd.
October - 16th, 17th, 20th.
November - 7th, 10th, 17th.
December - 5th, 8th, 11th, 18th, 29th.
Dementia Friendly - 07/07/2017
We are working towards becoming a Dementia Friendly Surgery, further information on this can be found on the Alzheimer’s Support website, www.alzheimerswiltshire.org.uk/how-gp-practices-can-get-involved.
Administration Fees - 06/07/2017
We've updated our fees for non-NHS services, you can find the list at this link; www.westburygp.co.uk/page1.aspx?p=1&t=5.
Register With Us! - 01/07/2017
We are always delighted to accept new patients who live in Westbury, Warminster and the surroundings areas onto our practice list. If you wish to register with us, please visit any of our surgeries and talk to our reception staff, collect the relevant forms, and hand back to reception. You can also print the forms and then bring them to the surgery where a member of the reception team will assist. Please note that you will need to bring one photo ID and one proof of address with your registration forms.
Click the link to visit our registrations page; www.westburygp.co.uk/page1.aspx?p=4&t=1
Patient Survey (July 2017) - 30/06/2017
Your feedback is important to us, help us to help you and complete our patient questionnaire. Please click on the link below, complete the survey and email your response to firstname.lastname@example.org.
WGP Patient Questionnaire July 2017
Site Under Construction - 28/06/2017
Please be aware that some areas of our site are under construction, we're working hard to bring you new information about the practice.
Dr. Beale has retired... - 19/06/2017
It is with deepest regret that we have to announce that Dr. Debbie Beale has retired from the practice. Debbie has been serving the people of Westbury since 1988, becoming a partner in 1991 and has been Senior Partner since 2004. She will be greatly missed by the practice and indeed all of her patients. We wish her well in her retirement. Dr. Richard Edwards will be taking on the role of Senior Partner.
(Please note that the practice will no longer be able to book any further appointments for acupuncture.)
Smallbrook Surgery - 16/06/2017
It is with the deepest regret that we have to announce that Smallbrook Surgery will close on the 15th of September 2017. Westbury Group Practice has made every effort to recruit new GPs so that Smallbrook can continue to provide a facility for local people as a separate, or as a branch surgery. However despite these efforts, the recruitment of the required number of GPs has not been successful and therefore reluctantly, with regret and after much consideration the Westbury Group Practice has made the decision to request the closure of Smallbrook Medical Practice. Please see the information in the letter to Smallbrook patients below.
Smallbrook Letter to Patients - June 2017
New GP! - 06/06/2017
This week a new GP, Dr. Andrew Forbes-Haley, has joined the practice. Having completed his training October 2015, Dr. Forbes-Haley has worked in both inner-city and rural GP Practices. He has a keen interest in Psychiatry and aims to be actively involved with the Wiltshire CCG. Dr. Forbes-Haley's first clinic is next week, we hope you will join us in making him feel welcome to the practice! Please note that Dr. Forbes Haley will be replacing Dr. Beale after her retirement.
Where should you be? - 05/06/2017
Choosing the right healthcare service is important. By making the right decision at the right time, you can get the very best treatment from your NHS. If you're ever unsure about which healthcare service you should use, always call 111.
New GP! - 18/05/2017
This week a new GP, Dr. Alice Gallen, has joined the practice. Alice has recently moved to the area from Wales and is looking forward to her first clinic tomorrow. Please note that Dr. Gallen will be replacing Dr. Gumbley after his retirement.
Like our new Facebook page! - 06/04/2017
Like our new Facebook page for the latest updates at Westbury Group Practice, the Wiltshire Clinical Commissioning Group and NHS England.
Please note that this page will replace the 'White Horse Health Centre' page.
Join the League of Friends! - 20/03/2017
The Westbury Hospital League of Friends was formed over 50 years ago to support the now closed community hospital and has donated over one million pounds to support health care in the area. When the hospital closed in 2012 we retained our charity status but had to remove the word “hospital” from our title. We continue to fundraise by holding annual and ad hoc events which are always generously supported by the community. In the last 10 years we have raised over £20,000 which has been donated to various local health initiatives including the following;
- Alzheimer’s Support
- Hope for Tomorrow
- Whitehorse Children’s Centre
- Stepping Stones
- Podiatry Surgery Donations for Special Needs Children
- Forget Me Not Setup Costs
- Children’s Counselling Service
- First Responders Equipment
The committee meet every two months at the White Horse Health Centre and invite speakers from health or social care related groups to talk about any gaps in services which the LOF may consider supporting. We welcome anyone who may be interested in joining our charity. Please get in touch with our Chair, Erica Watson on 01225 345290 or Email at ‘email@example.com’. The Westbury and District League of Friends AGM is on Monday 15th May 2pm at the Whitehorse Health Centre and all are welcome, please come along and support our charity in raising funds to support health care in the community. Charity Commission No. 205271.
Urgent Care Team arrives! - 06/03/2017
In order to manage requests for on-the-day appointments more efficiently, we are introducing the use of our new ‘Urgent Care Team’. The main change will be for patients who request an urgent or on-the-day appointment. All these patients will receive a call back from the Urgent Care Doctor or Nurse who will discuss the patients concerns and symptoms. If the Doctor or Nurse can resolve the matter over the phone they will do so and avoid the need for the patient to come into the surgery. If they cannot resolve the matter over the phone they will book appointment for you to see the appropriate clinician, this may be a GP, Nurse Practitioner, a Paramedic, or a Health Care Assistant. These will all be existing members of the Westbury Group Practice staff.
Samples Notice - 28/02/2017
As from the 6th March 2017 urine and stool samples will only be accepted at Reception if they have been requested by a Clinician. The Reception will accept urine samples from pregnant women and children If you think you may have a urine infection (UTI) the Receptionist will take your details and you will be added to the Duty Telephone Triage list. A Clinician from the Urgent Care Team will call you. If you are acutely unwell with fever, back pain and nausea, inform the receptionist and they will discuss with the Urgent Care Team.
Disrespect Nobody! - 17/01/2017
The second phase of the Home Office Disrespect Nobody campaign will run from 2 February until the end of March 2017. The campaign is focused on digital and mobile first and will also run on TV aimed at young people, such as The Brit Awards and the Big Bang Theory, on radio, Spotify, cinema and online including catch up TV, X-Box, YouTube and Snapchat. The first TV advert will run in the evening of Thursday 2 February in the Hollyoaks advertising break. The aim of the Disrespect NoBody campaign is to prevent young people, both boys and girls aged 12 to 18 years old from becoming perpetrators and victims of abusive relationships.
For 2017 the focus of the campaign will be consent and sexting, which are both issues where many young people need more education and information. The campaign advertising directs young people to the website www.disrespectnobody.co.uk where they can get further information and signposts them to organisations who can provide support.
NHS Wiltshire CCG Press Release - 11/01/2017
NHS Wiltshire is urging patients to ‘help us to help you’ as they are currently experiencing unprecedented challenges and extreme pressure at A&E Departments across the county. Wiltshire Clinical Commissioning Group is asking patients, families and carers to carefully consider whether a trip to A&E is the right course of action for their ailment, or whether other healthcare services, or even self-care is more appropriate. Please read the documents listed below; all of us need to consider how we use the NHS emergency services.
Use Emergency Services Appropriately
Help Us to Help You