Telephone Fault - 14/11/2018
There is a fault with our telephone lines at both the White Horse Health Centre and Bratton Surgery, we are unable to answer any calls at present. Our provider is working on the problem and will have it fixed as soon as possible. Please accept our apologies for any inconvenience caused. We will keep you updated as more information becomes available.
#choosewell - 13/10/2018
Westbury Group Practice are keen to educate patients about the different services available to NHS patients. By making the right choice at the right time, you can get the best possible treatment through the NHS. Please read the document below to ensure that you are making the right decision about your care. Click here for more information from Wiltshire CCG.
NHS WiFi - 01/10/2018
We are pleased to announce that we now have WiFi for patients across the practice! Free NHS WiFi offers a multitude of benefits for our patients. It enables them to access patient online services and GPs can demonstrate apps that they find useful and signpost them to accurate information. Having access to free WiFi can also reduce anxiety for patients before their appointment. Being able to make good use of their time by accessing emails, checking social media or even downloading an ebook to calm their nerves can improve the patient experience.
Flu Jabs 2018 - 24/09/2018
Are you 65 years old or over? (Including those who will be 65 years old before 31/03/2019)
Are you aged 18-64 and in any of these ‘at risk’ groups?
Diabetes - COPD - Chronic Heart Disease - Chronic Kidney Disease - Chronic Liver Disease - Neurological Condition
Weak Immune System - Carers - Pregnant - Spleen Problems - Asthma (Steroid Inhaler) - BMI greater than 40
If the answer to any of the above is yes, then you are eligible for the vaccination. To receive your flu vaccination, come along to one of the following clinics. No appointment is necessary.
Saturday 27th October 2018 – 08:15 to 12:00 White Horse Health Centre, Mane Way, Westbury
Wednesday 14th November 2018 - 09:00 to 11:00 The Jubilee Hall, Melbourne Street, Bratton
The above clinics are only for patients that are registered with us and are aged 18 years or over. Doors will not be open until the times stated.
New Opening Hours - 23/08/2018
Over the next few weeks our opening hours are changing. We're going to be open for longer on weekdays to give our patients greater access to our services. We're also working on running clinics on weekends too. Take a look at out opening times for details.
The NHS is 70! - 05/07/2018
We’ve had a fantastic day showing our ongoing support for one of the nation’s most loved institutions on it's 70th birthday. We believe that the most important part of this wonderful organisation, are the people who work within it, whether that be delivering care or supporting those who do. They are without doubt the foundation of the NHS and its greatest asset. They are a wonderful group of caring people who give so much more than they’re ever thanked for. It is an honour and a privilege for Westbury Group Practice to be part of the NHS.
OTC Medicine - 20/06/2018
NHS England has published new prescribing guidance which covers 35 minor, short-term health conditions, which are either ‘self-limiting’ or suitable for ‘self-care’. For these minor, short-term conditions, medicines which are available over the counter (OTC) will no longer be prescribed on the NHS. A list of these items and further information can be found on our prescriptions page.
Over The Counter FAQ OTC Reference Guide
New ECG Machine! - 25/04/2018
We recently received a donation of £1000 in the will of patient who sadly passed away earlier this year. We've put the funds towards the purchase of another ECG machine for our HCAs and nurses at the practice.The ECG machine records the activity of the heart and allows a doctor to gather information about the structure and function of the cardiac muscles. This new equipment enables us to see more patients who need to be examined and will improve the service we offer to our patients.
Smokefree! - 29/03/2018
‘Stub it out’. That’s the message to smokers as all NHS sites across B&NES, Swindon and Wiltshire begin their nine month countdown to become completely smoke free From Tuesday 1st January 2019 all NHS sites and services across Bath & North East Somerset, Swindon and Wiltshire will be smoke free.
Our sites are already smoke free. Want to see the press release? Click here.
Choose The Right Service! - 15/03/2018
PPG Meeting Dates - 02/02/2018
The meeting dates for our Patient Participation Group have been announced! Want to know more about the group? Click here.
Tuesday 20th February 2018 - 18:30 (AGM)
Tuesday 5th June 2018 - 18:30
Tuesday 4th September 2018 - 18:30
Tuesday 4th December 2018 - 18:30
POD Frequently Asked Questions - 28/11/2017
NHS Wiltshire CCG has published the answers to some commonly asked questions, read the questions here.
No Worries! Clinics - 13/10/2017
From the 1st of November our No Worries clinic will no longer be a drop-in service, if you require a No Worries appointment (a sexual health service for under 25 year olds) you will need to book an appointment. The criteria for No Worries is:
An appointment within 24 Hours for pregnancy testing.
An appointment within 24 hours for emergency contraception.
An appointment within 48 hours for a positive chlamydia result.
If you require sexual health advice, this will also be by appointment. If you have any questions regarding the change in this service, please speak to a member of the reception team who will be happy to advise you on your options.
Times Are Changing - 18/08/2017
“When I moved to Westbury forty five years ago, if I was ill, I was always seen by a doctor at the surgery or visited at home. Now, in 2017, there are many highly trained clinicians who support the doctors in their work. This flyer has been put together to explain the roles of those people and why you may be given an appointment with them rather than a GP.”
Shelagh Carpenter – WGP Patient Participation Group Chair
Times Are Changing