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Latest News

Information Leaflet - 21/09/2017

We've produced a leaflet that encompasses all of the information that patients often request from us. It includes when we're open, information about our walk-in clinics and details of the services we offer. Download a copy here:

Information Leaflet

Smallbrook Surgery - 15/09/2017

Smallbrook Surgery has now closed.

No Worries Clinics - 14/09/2017

Please note that there will be no No Worries clinics running on the following dates.

September - 18th, 22nd.

October - 13th, 16th, 17th, 20th.

November - 7th, 10th, 17th.

December - 5th, 8th, 11th, 18th, 29th.

Wasted Appointments in Wiltshire - 12/09/2017

Over the last 12 months, more than 76,400 GP Practice appointments were missed in Wiltshire, leading to £2.7 million being wasted. See the press release below.

Missed Appointments


New GP! - 06/09/2017

Dr. Judy Jackson, our newly recruited GP Partner is joining the practice. After qualifying as a GP in 2003, Dr. Jackson worked in London until moving to Wiltshire in 2016. Her areas of interest include Women’s Health, Mental Health and Education. Dr. Jackson’s first clinic is on Friday, we hope you will join us in making her feel welcome to the practice.

Flu Vaccinations 2017 - 05/09/2017

See the flyer below about this year's vaccination clinics.
Children Aged 16 & Under - In General Practice, we are currently waiting for a date when we will receive the child flu vaccinations from Public Health England. Once we have had confirmation we will be sending out invitations to all children eligible for the vaccination to make an appointment.

Website Upgrade! - 24/08/2017

We're working hard to update our website so that you, our patients, can always find the information you're looking for. We'd like to know what suggestions you have for our website and if there's anything we could do to improve it.
You can email us or fill in the suggestion form on the 'Contact Us' page.

Times Are Changing - 18/08/2017

“When I moved to Westbury forty five years ago, if I was ill, I was always seen by a doctor at the surgery or visited at home. Now, in 2017, there are many highly trained clinicians who support the doctors in their work. This flyer has been put together to explain the roles of those people and why you may be given an appointment with them rather than a GP.”

Shelagh Carpenter – WGP Patient Participation Group Chair

Times Are Changing

#choosewell - 11/08/2017

Westbury Group Practice are keen to educate patients about the different services available to NHS patients. By making the right choice at the right time, you can get the best possible treatment through the NHS. Please read the document below to ensure that you are making the right decision about your care.

Choose Well

See this link from the Wiltshire CCG for further information

Wiltshire POD (Prescription Ordering Direct) - 18/07/2017

We are introducing Prescription Ordering Direct (POD) for our patients, providing an easy way to order repeat prescriptions that will also help to reduce the £2.7 million wasted on unused medication in Wiltshire each year. You can call and request your prescription from the comfort of your own home, removing the need to go in to your GP Surgery or Pharmacy. Westbury Group Practice will be implementing this service on the 1st of August 2017.

Click here for more information about the POD;

POD Leaflet

Take The Tour! - 17/07/2017

Take the virtual tour of our sites here; //

Dementia Friendly - 07/07/2017

We are working towards becoming a Dementia Friendly Surgery, further information on this can be found on the Alzheimer’s Support website,

Administration Fees - 06/07/2017

We've updated our fees for non-NHS services, you can find the list at this link;

Register With Us! - 01/07/2017

We are always delighted to accept new patients who live in Westbury, Warminster and the surroundings areas onto our practice list. If you wish to register with us, please visit any of our surgeries and talk to our reception staff, collect the relevant forms, and hand back to reception. You can also print the forms and then bring them to the surgery where a member of the reception team will assist. Please note that you will need to bring one photo ID and one proof of address with your registration forms.

Click the link to visit our registrations page;

Dr. Beale has retired... - 19/06/2017

It is with deepest regret that we have to announce that Dr. Debbie Beale has retired from the practice. Debbie has been serving the people of Westbury since 1988, becoming a partner in 1991 and has been Senior Partner since 2004. She will be greatly missed by the practice and indeed all of her patients. We wish her well in her retirement. Dr. Richard Edwards will be taking on the role of Senior Partner.

(Please note that the practice will no longer be able to book any further appointments for acupuncture.)

Smallbrook Surgery - 16/06/2017

It is with the deepest regret that we have to announce that Smallbrook Surgery will close on the 15th of September 2017.  Westbury Group Practice has made every effort to recruit new GPs so that Smallbrook can continue to provide a facility for local people as a separate, or as a branch surgery. However despite these efforts, the recruitment of the required number of GPs has not been successful and therefore reluctantly, with regret and after much consideration the Westbury Group Practice has made the decision to request the closure of Smallbrook Medical Practice. Please see the information  in the letter to Smallbrook patients below.

Smallbrook Letter to Patients - June 2017

New GP! - 06/06/2017

This week a new GP, Dr. Andrew Forbes-Haley, has joined the practice. Having completed his training October 2015, Dr. Forbes-Haley has worked in both inner-city and rural GP Practices. He has a keen interest in Psychiatry and aims to be actively involved with the Wiltshire CCG. Dr. Forbes-Haley's first clinic is next week, we hope you will join us in making him feel welcome to the practice! Please note that Dr. Forbes Haley will be replacing Dr. Beale after her retirement.

Like our new Facebook page! - 06/04/2017

Like our new Facebook page for the latest updates at Westbury Group Practice, the Wiltshire Clinical Commissioning Group and NHS England.

Please note that this page will replace the 'White Horse Health Centre' page.

Samples Notice - 28/02/2017

As from the 6th March 2017 urine and stool samples will only be accepted at Reception if they have been requested by a Clinician. The Reception will accept urine samples from pregnant women and children If you think you may have a urine infection (UTI) the Receptionist will take your details and you will be added to the Duty Telephone Triage list. A Clinician from the Urgent Care Team will call you. If you are acutely unwell with fever, back pain and nausea, inform the receptionist and they will discuss with the Urgent Care Team.

Disrespect Nobody! - 17/01/2017

The second phase of the Home Office Disrespect Nobody campaign will run from 2 February until the end of March 2017. The campaign is focused on digital and mobile first and will also run on TV aimed at young people, such as The Brit Awards and the Big Bang Theory, on radio, Spotify, cinema and online including catch up TV, X-Box, YouTube and Snapchat. The first TV advert will run in the evening of Thursday 2 February in the Hollyoaks advertising break. The aim of the Disrespect NoBody campaign is to prevent young people, both boys and girls aged 12 to 18 years old from becoming perpetrators and victims of abusive relationships.

For 2017 the focus of the campaign will be consent and sexting, which are both issues where many young people need more education and information. The campaign advertising directs young people to the website where they can get further information and signposts them to organisations who can provide support.

NHS Wiltshire CCG Press Release - 11/01/2017

NHS Wiltshire is urging patients to ‘help us to help you’ as they are currently experiencing unprecedented challenges and extreme pressure at A&E Departments across the county. Wiltshire Clinical Commissioning Group is asking patients, families and carers to carefully consider whether a trip to A&E is the right course of action for their ailment, or whether other healthcare services, or even self-care is more appropriate. Please read the documents listed below; all of us need to consider how we use the NHS emergency services.

Use Emergency Services Appropriately

Help Us to Help You

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