Clinics & Services
At Westbury Group Practice, we are very proud of the services we provide and hope we are able to fully support the health needs of you and your family. We are continually looking to develop our services and welcome any comments you may wish to make, so please use the feedback form. We also run dedicated clinics for those of our patients that have a a serious chronic illness, please see the articles below.
- General management of medical conditions.
- Health promotion and advice.
- Emergency care if appropriate.
- Referral for other services, if appropriate.
- Urgent care for temporary residents.
If you suffer with Asthma and use an inhaler you will be invited to an annual review with the Practice Nurse. These appointments can be booked by contacting the practice. Remember, if you have an appointment with a respiratory nurse, always bring your inhaler.
Blood Pressure Measurement & Hypertension
If you suffer from high blood pressure/hypertension you will be invited to an annual check. In addition your doctor may ask you to take some readings at home and we will be able to loan you a machine to do this. Please ask at reception for information.
Child Health Surveillance
Eight week developmental checks are carried out by your doctor in surgery, this generally coincides with their first set of immunisations.
The Practice runs a diabetic clinic which is delivered by our trained nurses. It is important you have blood and urine tests at least a week before you come so that the nurse can advise you about any adjustments you may need to your medication. In addition you will be invited to an annual retinal screening appointment, these clinics are run by staff from the Royal United Hospital and take place at the surgery.
Diabetes UK - https://www.diabetes.org.uk
Drop-In Phlebotomy Clinic
As of December 2014 we are adding Friday’s to our Drop-In Phlebotomy Clinic at White Horse Health Centre to provide more flexibility for you, our patients. We understand that some patients will still want to book an appointment so each day there will be some limited bookable appointments. The drop in clinics will run as follows;
- Tuesdays – 07.30 – 10:00
- Wednesdays – 08:00 – 10:00
- Thursdays – 08:00 – 10:00
- Fridays – 08:00 – 10:00
This means, if you see a doctor between these times, and they request that you have a blood test, you will go to reception who will book you in. This will save you having to come back again on another day. Also this is more flexible for people who work and need an early appointment and saves patients having to wait for a booking. These drop-in clinics are for people aged 16 years and over only. Also this service is only currently available to Westbury Patients, Smallbrook Patients will need to continue booking an appointment.
Please note if you require your bloods to be sent to Salisbury District Hospital, these can only be done on a Tuesday and Friday.
If you feel that you need ear syringing, please make an appointment with one of our nurses in order to assess whether it's appropriate for them to be syringed.
Hearing Aid Batteries
The NHS provides a selection of free batteries for hearing aids. There are a number of places across the UK where NHS batteries are available, for example GP surgeries and hospitals. You can get the batteries you need from us, and any other organisation, if you carry your NHS brown record book with you when you pick them up.
The batteries supplied to us are in high demand and occasionally we do run out. Should this happen, you can send a stamped self-addressed envelope to the Audiology department at the RUH in Bath and request more. You will need to send your brown record book with your request, this will be returned to you with the requested batteries. You can also turn to Deaf Access as they also provide the service.
Additionally, batteries can be purchased from Poundland or Wilkinson.
All children receive appointments for their immunisations at the surgery. If you have concerns about immunisation please discuss these with your health visitor.
If you find out that you are pregnant contact the midwife Team direct on 01225 711319 (Trowbridge). If you have any concerns then please make an appointment with the GP.
If you need a private medical examination for insurance purposes or for the DVLA please contact reception.
Minor Surgery is now carried out in Westbury at the White Horse Health Centre. Your GP will advise if you will benefit from a Minor Operation and refer you accordingly. To discuss this please make an appointment with a GP.
No Worries practices offer any young person contraception and advice on sexual health issues in surgery hours. Young people just need to ask for a 'No Worries' appointment at reception and they will be seen by a practice nurse. From the 1st November, this will no longer be a drop-in service, if you require a No Worries appointment, you will need to book. The criteria for No Worries is:
- An appointment within 24 Hours for pregnancy testing.
- An appointment within 24 hours for emergency contraception.
- An appointment within 48 hours for a positive chlamydia result.
If you require sexual health advice, this will also be by appointment. If you have any questions regarding the change in this service, please speak to a member of the reception team who will be happy to advise you on your options.
Stop Smoking Service
The Practice is keen to promote healthy living and support patients who would like to give up smoking with one to one support from a qualified stop smoking team. If you want to know more about the service or would like to stop smoking, speak with our reception team.
Travel Vaccinations Clinic
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required. There is further information about countries and vaccinations required on the links below.
It is important to make this initial appointment as early as possible, at least 6 weeks before you travel is ideal because a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work. Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
If you take Warfarin you will need to have the dose checked on a regular basis, your nurse will confirm what this period needs to be. These checks, called INR, are pre-bookable appointments which can be booked by contacting reception.
Women's Health Clinic
Specialist services for women include Female health clinic, maternity care and cervical screening.
Contraceptive & Family Planning Advice - The nursing team at the Practice have training on all areas of contraception and can provide advice on methods available. You will need to be reviewed by one of the nurses before getting more of the pill. This is for your own safety and to discuss other forms of contraception that may be better for you. For a full list of the various contraceptive methods available please go to http://www.patient.co.uk/health/Contraceptive-Choices.htm.
Breast Screening - The breast screening service is operated by Great Western Hospital in Swindon, the hospital telephone number is 01793 604020. They arrange for all women to be screened at the mobile breast screening unit which visits Westbury and Warminster on a regular basis. Women aged between 50-70 years of age are called at 3 yearly intervals, if you require more frequent screening contact the Breast Screening Service direct. For more information on Breast Screening go to http://www.patient.co.uk/health/Breast-Screening.htm.
Cervical Screening - Cervical Smears are undertaken by our Women's Health Nurse. It is preferable to take the smear during the middle of your cycle. You will be recalled at 3 yearly intervals, unless you have had any previous problem. If you have had any unexpected bleeding between periods, or any other unexpected bleeding it may be advisable to book an appointment to see or speak to the nurse. For more information on Cervical Smears go to http://www.patient.co.uk/health/Cervical-Screening-Test.htm.