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Digital Services

The surgery runs a computerised repeat prescription system. Once your doctor has agreed that you can have your medication on repeat prescription, you will usually get a repeat request slip given to you when you collect your medication from the Pharmacy or Surgery.

Repeat Prescriptions

The surgery provides a repeat dispensing service. If you have been on the same medication, strength and dose for one year or more, the Doctor may be happy for us to provide the chemist with your prescriptions for a whole year. You will need to complete a repeat dispensing consent form which are available at Reception. Once this form has been completed your request for this service will be given to you Doctor for authorisation. If your Doctor is not happy for you to join this service, you will be contacted with the reason why. If the Doctor is happy for you to use this service, the Prescription clerk will action your request and will contact you within 10 working days. You will then be informed of the next steps. This service lasts for a year so a new consent form must be completed before a new batch of prescriptions can be generated.

You can order repeat prescriptions in five ways

In Person -  Just tick off the medication you require on your repeat slip and drop it into the collection box in the Surgery. If the Surgery is closed, you can put it in the post box at the front of the building. These boxes are emptied on a daily basis.

Online - You may now request repeat prescriptions online, to find out more about signing up for this service click here. If you are already registered for this service, click here.

By Email - We now have the facility to accept prescription requests by email, in order to do this you must email the request from your personal email address. Please provide all of the relevant information (name, date of birth, telephone number, address, medication name and dose). You must include the last doctor who issued the medication. Westbury patients please send all prescription email requests to For Smallbrook patients, please send your requests to

By Post - If you wish to request your medication by post, please address the envelope to Prescriptions at the Surgery. Please enclose a stamped, addressed envelope if you wish the prescription to be sent back to you. 

By Fax - Please fax all prescription requests to 01373 828331 and mark the fax for the attention of Prescriptions. Make sure to include your full name, address, date of birth, telephone number and full list of required medication.

You can print a blank prescription request form below, these are also available from your Surgery. In all cases, the prescription will be ready for collection two working days later, longer if ordering by post.

 Repeat Prescription Request Form

Bratton Surgery Dispensary

The dispensary service at Bratton allows us to dispense prescription items on site to any registered patients that live in Bratton, Erlestoke, Edington and Coulston.

Free Prescriptions For Cancer Patients

As of 1st April 2009 Cancer patients in England are entitled to free prescriptions. Apply for an exemption certificate by collecting an application form from your GP or Oncology clinic.

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