Test Results & Samples
The Results Clerks of Westbury Group Practice are not clinically trained, this means they can only give you basic information relating to your test results. Should you require in-depth information, the results team will advise you to book a telephone appointment with a doctor, if your result is not of an urgent nature, this will be a routine telephone appointment.
The clinician who asked you to complete a test should tell you whether you need a further appointment after or whether you should just contact us for the results.
Please ensure that samples are handed to reception by 11:00. Sample pots can be attained from reception.
As from the 6th March 2017 urine and stool samples will only be accepted at Reception if they have been requested by a Clinician. The Reception will accept urine samples from pregnant women and children. If you think you may have a urine infection (UTI) the Receptionist will take your details and you will be added to the Duty Telephone list. A Clinician from the Urgent Care Team will call you. If you are acutely unwell with fever, back pain and nausea, inform the receptionist and they will discuss with the Urgent Care Team.
Get Your Results By Phone
Our results department is open 08:30 to 13:00 and 14:00 to 17:30 weekdays, please only call the practice during these times to get your results. The team will be able to tell you if any further action is required but are not qualified to discuss the result with you. Should this be necessary, you will be advised to make an appointment to discuss the result with your doctor.
Get Your Results By Email
You are now able to request your results by email. In order to do this, please send an email with your name, date of birth, address and specify the test result you want to firstname.lastname@example.org.
How long do I have to wait for my results?
All tests have varying processing time, see the information below.
- Urine & Blood Tests – 7-10 Working Days
- Faeces, Swab & Sputum Tests – 10-15 Working Days
- X-Rays – 1-2 Weeks
- MRI Scans, CT Scans & Histology - 4-6 Weeks