Over the last two days we have had an increase in patients attending the practice to order medication because they cannot get through to the POD service.

Please do not come to the surgery for this reason. You must persevere with getting through to the POD service, sign up to ordering online by either registering With systmone online or emailing wccg.wgpprescriptions@nhs.net You must not attend the practice in Any circumstances.

We would also like to inform patients, it can take up to 72 hours to process any requests. We have seen an increase in patients chasing requests after 24 hours. We ask our patients to be mindful of the pressures we are currently facing, and only contact us if absolutely necessary.

Thank you for your cooperation.
WGP Prescription Team