The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It’s a quick and anonymous way to give your views after receiving NHS care or treatment.

Since the FFT was launched in 2013, millions of patients have submitted feedback. It’s used by most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, and patient transport.

Please click here to take the Friends and Family Test, and leave your feedback.

January 2024

Totals
1 or Very Good 554
2 or Good  97
3 or Neither good nor bad  20
4 or Poor  24
5 or Very Poor  18
6 or Don’t know   4
Total  717

 

December 2023

Totals
1 or Very Good 439
2 or Good  67
3 or Neither good nor bad  22
4 or Poor  20
5 or Very Poor  29
6 or Don’t know   5
Total  582

November 2023

Totals
1 or Very Good 567
2 or Good  130
3 or Neither good nor bad  43
4 or Poor  32
5 or Very Poor  43
6 or Don’t know   3
Total  818

October 2023

Totals
1 or Very Good 397
2 or Good  75
3 or Neither good nor bad  21
4 or Poor  7
5 or Very Poor  25
6 or Don’t know   5
Total  530

 

September 2023

Totals
1 or Very Good 683
2 or Good  124
3 or Neither good nor bad  36
4 or Poor  23
5 or Very Poor  30
6 or Don’t know   5
Total  901

 

August 2023

Totals
1 or Very Good 373
2 or Good  80
3 or Neither good nor bad  31
4 or Poor  20
5 or Very Poor  18
6 or Don’t know   1
Total  527

July 2023

Totals
1 or Very Good 655
2 or Good 141
3 or Neither good nor bad 39
4 or Poor 36
5 or Very Poor 29
6 or Don’t know 2
Total 902

June 2023

Totals
1 or Very Good 423
2 or Good 63
3 or Neither good nor bad 13
4 or Poor 16
5 or Very Poor 12
6 or Don’t know 2
Total 673

May 2023

Totals
1 or Very Good 514
2 or Good 86
3 or Neither good nor bad 27
4 or Poor 14
5 or Very Poor 26
6 or Don’t know 6
Total 673

 

April 2023

Totals
1 or Very Good 733
2 or Good 189
3 or Neither good nor bad 54
4 or Poor 20
5 or Very Poor 38
6 or Don’t know 1
Total 1040