The new online consultation option is now available! SystmConnect has now replaced e-Consult.
You can access SystmConnect via your SystmOnline account if you have one.
You do NOT have to have a Systmonline account to access SystmConnect - just click on the 'SystmConnect' link which is next to the SystmOnline link below.
PLEASE read our article on the News page which gives some further details on the new option.

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It’s a quick and anonymous way to give your views after receiving NHS care or treatment.

Since the FFT was launched in 2013, millions of patients have submitted feedback. It’s used by most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, and patient transport.

Please click here to take the Friends and Family Test, and leave your feedback.

September 2024

Totals
1 or Very Good 536
2 or Good 79
3 or Neither good nor bad 16
4 or Poor 11
5 or Very Poor 13
6 or Don’t know 3
Total 658

August 2024

Totals
1 or Very Good 373
2 or Good 76
3 or Neither good nor bad 14
4 or Poor 14
5 or Very Poor 18
6 or Don’t know 1
Total 481

July 2024

Totals
1 or Very Good 490
2 or Good 77
3 or Neither good nor bad 15
4 or Poor 15
5 or Very Poor 18
6 or Don’t know 2
Total 617

June 2024

Totals
1 or Very Good 613
2 or Good 84
3 or Neither good nor bad 23
4 or Poor 9
5 or Very Poor 18
6 or Don’t know 2
Total 749

May 2024

Totals
1 or Very Good 530
2 or Good 76
3 or Neither good nor bad 22
4 or Poor 20
5 or Very Poor 21
6 or Don’t know 4
673

April 2024

Totals
1 or Very Good 605
2 or Good 109
3 or Neither good nor bad 30
4 or Poor 20
5 or Very Poor 24
6 or Don’t know 7
Total 795

March 2024

Totals
1 or Very Good 591
2 or Good 104
3 or Neither good nor bad 32
4 or Poor 20
5 or Very Poor 21
6 or Don’t know 7
Total 775