Please find our details below. If you wish to contact us by email, please send enquiries with your full name, date of birth and home address to There may be a delay in assisting you if you do not provide this verification information for us. Please note, this is for general enquiries only and is not to be used in an emergency or to book an appointment. Deaf, hard of hearing and any other patients who cannot/find it difficult to use the telephone may use this address to communicate with us.


Have your say to improve your care. We would like your feedback on the care or treatment we give you anytime you use our services. It’s completely confidential and it doesn’t take long. Take the Friends & Family Test and let us know what we do well and how we can do better!

Please click here to take the Friends and Family Test, and leave your feedback.

What do others think of our services? Find the results here

White Horse Health Centre

01373 828330
Mane Way, Westbury, Wiltshire, BA13 3FQ

Bratton Surgery

01380 831914
The Tynings, Bratton, Wiltshire, BA13 4RR

Please note that this telephone number is only to be used in order to contact the Bratton Dispensary team.

If you wish to book an appointment please call the main surgery number as listed above: 01373 828 330.  The Bratton dispensary team will not be able to book you an appointment or transfer you the main surgery. You will be advised to call the main telephone number: 01373 828 330.


Please note that the location of Bratton Surgery on this map is incorrect. Unfortunately as this is information held by Google it is out of our control. We have notified Google of this error.


We take all complaints very seriously and will do everything within our power to fix anything you’re unhappy with as quickly and effectively as possible. Complaints can be written or emailed to the practice.  Please ensure to include your full name, date of birth and the first line of your address in all communications with the surgery.  Please address letters or emails to ‘Craig Massey, Patient Communication Lead’.

Email address: | Download our Complaints Leaflet

Alternatively you can complain direct to the Bath, Swindon and Wiltshire Integrated Care Board (BSW ICB), who can be contacted by email at

or by telephone on 0300 561 0250.

You may not complain to both the surgery and also the BSW ICB.

If you are unhappy with the result of our or the NHS investigation, you may, within 28 days of receiving the final response, ask for an independent review of your complaint from the Health Service Ombudsman.  They can be contacted on:

Telephone: 0345 015 4033
08:30 –  17:30 Monday to Friday