Who? – The Patient Participation Group (PPG) is a group of volunteers that vary in terms of age and experience. Our aim is to make sure that we, the patients of Westbury Group Practice, get the most from the service.

What? – The Westbury PPG was formed in 1998. We have a full membership group of approximately twenty-five patients. A sub-group of six to ten is elected from within that membership. We meet regularly at the White Horse Health Centre to discuss the practice and the services it offers.

Why? – Westbury Group Practice has a vast array of services available and is growing fast. It’s innovation in the area of mental healthcare has been a benchmark to other Surgeries. There is a lot to be proud of, but there is still much to do. We want to help you to understand the services that you can access and we want you to give your input into the running of the practice. We are fully supported by everyone at the Practice and meet with them to make sure that we all understand the direction, issues and concerns facing the practice.

When? – The full group meets four times a year at the White Horse Health Centre. All meetings start at 18:30 unless stated otherwise. They are often attended by one GP, the Managing Partner and the Patient Communication Lead. Meetings are open and informal with all members being encouraged to participate.

How? – Should you wish to find out more about the PPG please ask a member of the reception team for a PPG Information Booklet. Membership of the PPG is open to all patients registered at Westbury Group Practice, we always welcome new members and look forward to new ideas!

The Sub-Group

Shelagh Carpenter

Vice Chair
Diana Benham

Mike Kimmins


Sub-Group Members

Ivan Harrison

Mary Pyne

Cass Rudin

Bill Yeadon

Jennifer Propert

Pauline Medhurst


Meeting Dates 2024

Tuesday, 27th. February (AGM) – 6.30p.m. at White Horse Health Centre

Tuesday, 4th. June – 6.30p.m. at White Horse Health Centre

Tuesday, 3rd. September – 6.30p.m. at White Horse Health Centre

Tuesday, 3rd. December – 6.30p.m. at White Horse Health Centre.

At every meeting, there is a presentation on a health-related matter, an update on developments at the practice and a time for questions and answers. Please come along to meetings and help to influence the future development of the practice.

Recent Meetings

Take a look at the minutes from the most recent meetings below.

PPG AGM 27th February 2024

PPG Meeting 5th December 2023

PPG minutes 5th September 2023

PPG Minutes June 2023

PPG Minutes February 2023


Patient Survey

The PPG works along side the surgery to produce a patient survey to gather feedback from patients. The results are then published on the surgery website and can be found under About Us > Practice Policies & Reports.